Very slow speed - new customer

[ Editiert ]

Hello, I am customer number ***. I received the box and think I did everything I was supposed to. However, the speed is so slow that I am not even able to do the speedtest and I am barely able to open a website. Could you please help?


Many thanks,




EDIT: @IKT personal data deleted and moved to technical board


Re: Very slow speed - new customer



is it working now?


If not, please send me your customer number, name and address by private message. Contact me here as soon as you have sent the PM.


Best regards


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