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Very slow speed - new customer

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Hello, I am customer number ***. I received the box and think I did everything I was supposed to. However, the speed is so slow that I am not even able to do the speedtest and I am barely able to open a website. Could you please help?

 

Many thanks,

 

IKT

 

EDIT: @IKT personal data deleted and moved to technical board

Moderator

Re: Very slow speed - new customer

Hi IKT,

 

is it working now?

 

If not, please send me your customer number, name and address by private message. Contact me here as soon as you have sent the PM.

 

Best regards

Lars

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