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Very slow speed - new customer
IKT
Daten-Fan
Daten-Fan

Hello, I am customer number ***. I received the box and think I did everything I was supposed to. However, the speed is so slow that I am not even able to do the speedtest and I am barely able to open a website. Could you please help?

 

Many thanks,

 

IKT

 

EDIT: @IKT personal data deleted and moved to technical board

1 Antwort 1
Lars
Ex-Moderator:in
Ex-Moderator:in

Hi IKT,

 

is it working now?

 

If not, please send me your customer number, name and address by private message. Contact me here as soon as you have sent the PM.

 

Best regards

Lars

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