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Very slow download speed Cable 1000 + random router restarts
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Smart-Analyzer

Screenshot 2020-09-19 165147.pngScreenshot 2020-09-19 165546.pngThe router restart randomly and I have very slow surffing and download speeds + lag in every game I play. I don't know if it is normal or not but the router is also getting pretty hot (in a good location), router name TG3442DE

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4 Antworten 4
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When I press the link on the last solution I get this messageScreenshot 2020-09-19 172700.png

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Moderatorin

Hello DenisRafael,

 

has your device been replaced? Is this a rental device or your own?

 

Best regards

Luisa

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Smart-Analyzer

No, it wasn't replaced and it is a rental device 

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Moderatorin

Hello DenisRafael,

 

then please send me your customer data. I need: customer number, first and last name, address, state, current phone numbers, e-mail address and date of birth. send me your data

 

I would suggest to exchange your device once.

 

Best regards

Luisa

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