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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
22.11.2018 09:35 - bearbeitet 22.11.2018 09:39
I recently turned on my Vodafone Red 200 Mbps service, however, I am only getting 0.7-4mbps. I am sure something is configured terribly wrong, but I cannot figure out how to fix it. When I call, options are only in English. My German is good enough to describe the problem, but not good enough to understand next steps. Is there a way I can receive technical support that I can take action on?
I am very capable in terms of technology, but I feel I must need an in-house technician for speed this slow.
Yes, I have turned it off and on again.
Product: Red Internet & Phone 200 Cable
Router: Default Rental WLAN modem and router
Mistake: Very slow speed, between 0.7 and 4mbps
Browser: Firefox, Chrome
Operating system: Windows 10
Since when: Initial installation. I have powered down and up again.
23.11.2018 15:45 - bearbeitet 23.11.2018 15:47
Kann jemand hilfe mir? Ich kanne sprache Deustch, aber es ist sehr schlecht. Wie meine Internetgeschwindigkeit!
Meine Geschwindigkeit ist auf und ab.
Mein ping und packetverlus sind gut, aber Geschwindigkeit ist nicht stabil. Siehe meine Anlage. Benutzen Netflix oder anderen Streaming-Dienste ist nicht möglich mit dieser Problem.
am 26.11.2018 10:31
Hello ahoymehearties,
yes, you can writhe us in English. 🙂
Can you try a ethernet connection to the cablerouter? And how full is the used wifi channel?
Regards
Jens
am 26.11.2018 13:11
Thank you very much, Jens. 🙂 I like to practice my German but this is difficult to convey.
I have yet to try on ethernet. The layout of my flat is not great for wiring everything by ethernet, but if it works, I will make it happen. I will run some tests this week and update this post, but given how variable my testing has been so far, I expect something similar.
Thank you - I will try to update as soon as possible!
Best wishes,
Cyrus
am 04.12.2018 14:43
Hey Cyrus,
one week later. Have you some results for me? 🙂
Regards
Jens