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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 23.08.2019 10:02
I have purchased a new connection of Vodafone DSL Internet for my home.
Fritz Box: 7530
On 22nd August 2019 technician come and do some connection and said your connection is now working.
I have connected my fritz box according to guidelines provided along with the fritz box. Also done steps on http://fritz.box
Problem: The Power/DSL LED is blinking(flashing), after every 10-15 min it gets stable for 1 min and again it starts blinking.
As yesterday, only the technician visited and do the connections but there is no internet.
As I am from India and not able to understand german, when I am contacting customer care they are saying we do not understand English
This is a very bad experience. Request you to provide the solution for my issue.
I have also taken a screenshot when DSL is working and when it is not working if required I will provide you.
Thanks in advance.
Amol.
am 23.08.2019 10:40
*German
I am from India and I can not understand English German when I am contacting customer care.
am 23.08.2019 16:29
Hi AmolKapadne,
please do not open several threads regarding the same issue. Thanks.
You can send me a private message.
I need your name, customer number and a mobile phone number so we can reach you by phone/SMS.
I will open a technical ticket then.
Regards,
Jens
20.02.2020 11:17 - bearbeitet 20.02.2020 11:29
Can you share the solution with me, I have the exact same issue.