Slow internet connection with DSL 50

[gjshabani]

HI 

I need your help with my internet connection, my contract is DS 50 but download is never more than 10Mbps

I had a phone call with technical support but they asked me to check the internet speed through Vodafone Speedcheck but still the same.

These are my ticket number from speedcheckVodafone 

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Please help me how to solve this proble!!!!

 

 

Disruption 

TA0000011473834

Please help because of it's hurting me because I can not even make a skype call.

[CIA_MAN]

Please restart your Modem, and make than a measurment again 😉

Try this a few times... If it doesn't get better reply here...

[gjshabani]

Hi

Thanks a lot for your response.

I did the restart but still the same Download/Upload.

Please take your time to help me solving this problem. 

[CIA_MAN]

I think you have the same overload problem as many users here... You have to wait until Vodafone build their network resources to the next level...

A moderator will tell you soon more 🙂

[Norman]

Hi gjshabani,

i'm sorry for trouble with our landline. 

Did you get any information yet? If not I can check when we will eliminate this performance issue.

Please leave me a private message with your data (customer number + customer password). I'll give you a response asap.

Kind regards,

Norman