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Service in english regarding my contract
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Hello,
I am a vodafone customer for two year in the internet cable.
In June 2019, a represantive of vodafone signed me on a new contract.
Today I got a new router and I don't understand why.

 I am trying to reach someone in vodafone service but without any success.

Is there any e mail adress to send my problem or service phone to talk to with?

Thank you,
Yossi Alus

 

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1 Antwort 1
Moderator

Hi Yossi,

 

 can it be, that a completely new contract with a new customer number has been made? Then it is normal for new hardware to be shipped. Please check the order confirmation.

 Regards

Thomas

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