TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 10.01.2019 17:53
Hello everyone, first let me say sorry for the message in english my German is still not that good.
i've been having a problem with my router. for the last 4 days i haven't been abble to use my internet conection and phone services. the router keeps rebooting and it won't mainteen a conection.
What can i do to resolve this problem?
Thanks in advanced
Best Regards
Nuno Ricardo
11.01.2019 13:40 - bearbeitet 11.01.2019 13:40
Hello, Nuno Ricardo,
I'd love to take a look. Please send me a PN with your data (name, customer number, date of birth and address). Then please report again here in the article.
Regards
Anett
am 14.01.2019 10:29
Hello Anett,
thank you for you reply. details sent.
Regards
Nuno
am 15.01.2019 13:10
Hi @NunoRicardo,
i would like to send you a technician, could you send me a mobilenumber via private message where they can make an appointment with you? 🙂
Regards
Tobias
am 18.01.2019 17:56
Hello Nuno Ricardo,
there has already been an appointment with a technician today. He left a note that the line is isolated poorly and that a new line starting from a different flat must be installed. For that he needs to access the flat below you. If you talked to your neighbours and can provide this access we may make a new task.
Kind regards
Claudia