Router is showing good connection but no internet

[jsara]

Dear Vodafone, this morning, i woke up to find the red LED light on the info section of my router and no internet. I restarted the router to get a connection. After that, the router is showing all good (green) lights but there is no internet connection. The weird thing is the connection is showing "verbunen seit 01.01.1970, 01:02 Uhr, Vodafone, 84.61.254.235". Details listed below. Wifi is strong but no internet. This is for all our phones and computers. I tried the self-service help on this website, turn off for 5 minutes, check cables, and still nothing.  I need this for work. Can you help me, please?

Fritz!Box 7530

DSL verbunden 116.8 Mbit/s 37.0 Mbit/s

IPV4 verbunen seit 01.01.1970, 01:02 Uhr, Vodafone, 84.61.254.235

[JerryMB]

I have the exact same issues, not internet and in the router when I run the diagnostic all appear to be good, I tried restaring multiple times the router and nothing.... I need this to work please help us soon as possible. I am in Düsseldorf 40235. 

[jsara]

I am in Düsseldorf 40237.

[jsara]

I got my internet connection back now.

[Jens-K]

Hi jsara,

I'm glad that your connection is working fine again.

Yesterday there was an outage in Düsseldorf.

This has been solved already.

Here you can check if there are known issues in your area: http://www.vod.af/Netz-Assistent-DSL

Regards,

Jens