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Regarding Vodafone Gigacube return
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Daten-Fan

Hi, 

      I am vodafone DSL customer. 3 months before i change the flat and took a new vodafone DSL contract from the shop. 

due to some technical issues in the dsl line in my home it took about 3 months to establish a working connection. In the meantime one of the vodafone agents advised to order for a gigacube and try it. I ordered a cube and used it for two months now 

 

Now DSL connection working fine in my home so i want to cancel my Gigacube connection and send it back to you. Can you please help me how to do that

 

I stopped using Gigacube but still, Vodafone is taking money from my bank account. Please help me on how to stop this

 

Thanks

Raghu

 

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1 Antwort 1
Moderatorin

Hi Raghu,

 

if you signed a GigaCube contract, you can withdraw it within one month on the same way you signed the contract. When the month is over, the contract is running for 24 months.

 

BR,

Dany

 

 

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