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Really slow internet
MauCa
Netzwerkforscher
Netzwerkforscher

I just got my 'high' speed cable internet up to 200 Mbs. Reality is that it's not even 2Mbs and customer care doesn't have 1 person to talk English unfortunately. Hope I'm more lucky here. What to do?

 

 

 

5 Antworten 5
DLEARFCN
Highspeed-Klicker
Highspeed-Klicker
Do you mean Mbps (Megabits per second) or MB/s (Megabytes per second)? MB/s is always slower then Mbps.
MauCa
Netzwerkforscher
Netzwerkforscher

It's megabits per second. But In either case it's way too slow. 

Tobias
Ex-Moderator:in
Ex-Moderator:in

Hey,

 

I can have a look at the connection 🙂 Do you send me your customer data (customer number, name, address and date of birth of the contract owner) via private message?

 

Please let me know in the article when you have sent me the data.

 

Regards

 

Tobias

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MauCa
Netzwerkforscher
Netzwerkforscher

Just send you the information.

DLEARFCN
Highspeed-Klicker
Highspeed-Klicker
Did you do multiple speed tests on different sites or in different apps? Is the PC connected over WiFi or are you using an ethernet cable?