TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 11.07.2020 08:56
Hey!
I've just moved into a brand new flat (ie, no previous internet connection) and can't manage to set up the cable router.
I've followed the instructions to plug in the cable, then the power, then wait. But no matter how many times I try this, or which cable socket I use (there are 3 in the flat) I never get beyond a blinking power light.
When I check the router's event log I see multiple events for "Cable Internet synchronisation starting (training)" but nothing else.
Since this is the first Internet connection in the flat, I wonder if some extra step is missing. Any ideas?
am 13.07.2020 10:17
Hello Kidcapricious,
if the router does not come online on its own, a technician must take a look at it on site.
Please send me a PN with your customer data (name, address, customer number and date of birth).
Then please contact me again here when you have sent me the data.
Best regards
Moni