Poor connection

[raoz87]

Hi Jens, It is DSL connection. 

I am using the TG3442DE router provided by vodafone.

The speed is not constant, videos freeze and voice calls drops everyday.

Edit: @raoz87 It is a Cable router. Move to Cable board. VG, Sebastian

[raoz87]

Hello, I got a new DSL connection this month for internet. Within the first week, Vodafone called me and said that the connection is not great, so they sent a technician to check it out. The speed is good after the technician worked on the line, but very unstable. My previous internet provider never had a problem and never had a drop in over a year. In regretting switching to Vodafone. Can you fix this, please?

Best,

Mohit

[Jens-K]

Hi raoz87,

what kind of modem and which connection do you use exactly?

And what do you mean by poor connection? Are there disconnects?

Do you use WIFI or a connection via LAN cable?

Regards,

Jens

[raoz87]

And I use Wifi