Dear Vodafone Team,
I am disappointed to say that the one of the renowned network provider - Vodafone has failed to provide a satisfactory service.
I had ordered and installed Vodafone Cable connection in last Sept 2020. Ever since then I have been struggling with the network connection.
I write this beacuse I have suffered a lot of inconvenience for abrupt network disconnection ever since the start . In a day the network goes offline every 5 / 10 time a day ( approximately). It restarts once the router is switched off and on again. The router than takes approx. 5 minutes to restablish the connection. The reason I could not report this to Vodofone is I did not have an email to address this . I do not know German and discussing this over the Vodofone help line is out of question. I strongly urge Vodafone team to please cancel my vodofone network at the earliest. You can validate my claim ( the abrupt network disconnections) from your records.
I operate my office in home office circumstance and one can imagine the inconvenience I have suffered.
Without further delay, I request you to assist me with the closure of my account with Vodafone. My customer numer is ***. If you need any details form me, I am reachable on the phone number / email mentioned in my account.
Kind regards,
Nikhil
