TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 27.07.2021 14:28
Hello,
Since Thursday last week, I have connection trouble. Since 11pm last night I have zero connection. Luckily, this morning I managed to log a Störungsticket. My neighbours are also affected.
But the Vodafone website is inconsistent. Störungshilfe says not problem in my area. But Netz-Assistent says there is.
am 27.07.2021 14:31
Is there a page where I can accurately see the faults in my area?
am 28.07.2021 12:24
Hello Shimmy,
I would be happy to take a look at the line. Please send me a PN with your customer data (name, address, customer number and date of birth).
Please contact me again when you have sent me the data.
Best regards
Moni
am 28.07.2021 12:37
I sent a private message.
Thanks.
am 28.07.2021 13:48
Hello Shimmy,
I see you already have an open ticket. The error here is a return path interferer. The colleagues are on it.
You will be informed when the error is fixed. Currently there is no info how long it will take.
Greetings Moni