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No internet for the whole day
Jsh81
Daten-Fan
Daten-Fan

Hi,
Since 2 pm on 04. 03, I couldnt get access to internet.
I had to contact companies and universities for my project. I couldnt..
Vodafon said "now there is a problem.. it will be fixed soon"
However, nothing changed.. how I can work with mobile without internet access?
If I have serious problems for my work ecause of the poor service from Vodafone, does Vodafone bear responsibility?!

Please let me get access to internet soon as you said.
I am looking forward for your reply

 

EDIT @Jsh81 Changed board.

3 Antworten 3
pRo-Marco
Ex-Moderator:in
Ex-Moderator:in

Hi Jsh81,

 

I will prove the connection and find a way to fix it. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

 

Kind regards

Marco

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Jsh81
Daten-Fan
Daten-Fan
Hi, pRo-Marco.
I sent my information as you asked. How long should I wait to get access to internet again?! Already three days I couldnt do anything.
I will officially claim compensation for the loss because of no internet access from Vodafone after the meeting with a lawyer. Vodafone repeated that technicians are working now.. in a short time it will work. Please be patient little more. For Vodafone, little more patient is three days?!

Peoples in Vodafone can work for three days without internet?!
Manu
Ex-Moderator:in
Ex-Moderator:in

Hi Jsh81,

 

thanks for your message.

 

Your router's online. Do you have access to the Internet now?

 

Best Regards, Manu

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