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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 28.09.2021 13:45
Good afternoon team,
I urgently need your support. Since today around 10am my router starting to blink the "Internet" LED as red.
I've tried all possible troubleshooting from the MyVodafone (remote coax, shutdown from power outlet, factory reset...)
As I could check, there was a maintenance in the area (Bremerhaven). Maybe this is the cause, but according to the news, it should not take so long, and I have no other option to work from.
As it happened before, I need your support here to either do something remotely or schedule the technician. I can't call support desk because they don't speak English.
Please, your immediate assistance is highly appreciated.
Thank you in advance,
Lucas
Gelöst! Gehe zu Lösung.
am 29.09.2021 19:38
Hello lcsdrg,
does the malfunction still exist? The cable router itself is displayed as online.
Best regards, Martin
am 29.09.2021 19:38
Hello lcsdrg,
does the malfunction still exist? The cable router itself is displayed as online.
Best regards, Martin
am 30.09.2021 08:36
Hi @Martin59 ,
Thank you, it's back online. Was it the maintenance that took longer than expected, or something else?
Thanks for getting back,
Lucas
am 04.10.2021 13:06
Hello lcsdrg,
unfortunately it is not possible to determine this in retrospect.
May I then close here?
Greetings Moni
am 04.10.2021 13:42
Hi @Moni_GK , yes sure. Thank you.