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Frage

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Antwort

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Lösung

No internect connection via modem or Vodafone Homespot
PGF
Smart-Analyzer
Smart-Analyzer

Hello, I am having some issue with my Vodafone internet service. I am no longer able to connect via modem and the connection with Vodafone Homespot is very unstable. I have tried the Vodafone customer service to resolve this issue but without much success. Is there any chance to receive some assistance through this forum from a Vodafone representative?  Many thanks in advance.

4 Antworten 4
Tobias
Ex-Moderator:in
Ex-Moderator:in

Hey,

 

i can have a look at the connection 🙂 Do you send me your customer data (customer number, name, address) via private message?

 

Please let me know in the article when you have sent me the data.

 

Regards

 

Tobias

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PGF
Smart-Analyzer
Smart-Analyzer

Hi Tobias, I have sent you the details via private message. Thanks.

Tobias
Ex-Moderator:in
Ex-Moderator:in

Hi @PGF,

 

i would like to send you an technician, the modem is offline, as you said before. Could you send me please a mobilenumber where my colleague could arrange a appointment with you?

 

Regards

 

Tobias

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Hello PGF,

 

i make an technician order to you.

 

Regards

Jens

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