No Kabel Internet

[Bartek1]

Dear Community,

Today, since two hourse, I have no internet connection in my house (Kabel Deutschland). I use Fritz.box Cable 6490 and on device I can see only WLAN and Power info-led glows. 

The problem seems to be the same as I had in April this year: https://forum.vodafone.de/t5/St%C3%B6rungsmeldungen-Internet-TV/No-Kabel-Internet/td-p/1918314

Could you please check where is the problem?

regards,

Bartek

[Bartek1]

Today and whole next week I have home office so without internet I can not do my job. Is it any chance to resolve this problem quickly?

[ERFD · Accepted solution]

Hello, Bartek1,

Your modem has been back online for 5 hours. There was a failure from 10-14 o'clock. A component has failed.

Best regards Fred