No Internet service since 19th June, Berlin Stralauer Platz

[dnalencastre]

Posting again, as there is no meaningfull feedback on the issue.

I'm working from home (as is expected) , and this is extremely inconvenient !
I'm having to pay mobile network data to be able to work, and Vodafone's mobile network isn't handling this very well either.

When will this be solved ?

[pRo-Marco]

Hi dnalencastre,

we will prove the connection. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

[dnalencastre]

As requested, I've sent the details by PM.

[pRo-Marco]

Hi dnalencastre,

this is a known issue. Our technicians are about to solve this as soon as possible. I'm sorry for that!

Kind regards

Marco