No DSL connection / FRITZBox 7430 / initial setup

[Erdemt]

Hello,

I am a new customer of Vodafone DSL and have a problem with the initial setup of my FRITZBox or the establishment of a DSL connection.

 The supplied FRITZBox 7430 can not establish a DSL connection. Even after several reboots and reset to factory settings, the Power / DSL LED continues blinking.

DSL information

DSL diagnostics

I have tried everything that the FRITZBox error support and therefore checked the wiring several times. 

What else I can try?

Thank you

[DanyG]

Hello Erdemt,

welcome to our community.

You say that you have a new DSL contract. Has the technician already been to your house to activate the DSL access?

BR,

Dany

[Erdemt]

Hi Dany,

Thank you for your response. Yes, he activated the DSL access previous Friday.

Best Regards.

[DanyG]

Hi Erdemt,

ok, that sounds good. And you already configured your access with the modem installation code you received with our welcome letter?

BR,

Dany

[Erdemt]

Yes I tried to configure my access with MIC but it resulted with the error below. Is it possible to create a ticket for this issue? I cannot contact to callcenter since I can't speak German well.

[Seb4sti4n]

Hello Erdemt,

did you check the cables already?

Because the technician was there an check the line, we only can send you a paid technician.

Best Regards

Sebastian