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Network fails
Moderatorin

Hello aRUFC,

 

interesting insights. As the Fritzbox is our premium router it has a better quality and a higher stability, so it should work better.

 

Kind regards

Claudia

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Netzwerkforscher

Hi @Claudia 

 

Your anwser was not clear regarding a solution to my problem. 

 

Will Vodafone send me a Fritzbox router to see if the problem persist? 

 

Regards,

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Moderatorin

Hello aRUFC,

 

my statement was referring to  the declaration of the technician that the Fritzbox overheats even more that the router, if that should be the problem. You may test that by ordering the Option Homebox in the customer portal. There's a one-time fee for the exchange (29.99€) and a monthly rental fee (4.99). Both will be revoked if you cancel the option within 14 days.

 

Kind regards

Claudia

Alles Easy How To Hilfe !
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