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My internet connection is not working from yesterday.
sukesh
Netzwerkforscher
Netzwerkforscher

Dear Vodafone team  

i am using vodafone internet since many months and now at 12:00 am all internet is not working any more. The internet light is flashing green. Can you please let me know what is the issue? I never had a problem with vodafone since almost two years and i really loved it. I now need the internet as soon as possible please.  My location is at xxxx str, xxx xxxx    

 

For your information, I tried to restart the modem atleast twice. Tried unplugging the cable and plugging it again after just a few minutes. But what unsuccessful. 

Can you please rectify it sooner.  

Please let me know if you need any more details.  

Thanks  
Sukesh

 

Edit: Please don't release personal data in public. 

2 Antworten 2
sukesh
Netzwerkforscher
Netzwerkforscher

Hi 

 

Just wanted to let you know that my interenet is back again today. May be it is a technical problem. 

 

I have another question. My 2 year contract ends next month. I would NOT like to cancel it. I would like to RENEW the contract. I suppose it will automatically renew ? If not can you please let me know what are the actions items that I need to take ?

 

Looking forward for your response.

 

Many Thanks

Sukesh

Seb4sti4n
Ex-Moderator:in
Ex-Moderator:in

Hello Sukesh,

 

do you check our account via our net experts?

 

If you do not cancel, your contract will be automatically extended by 12 months. You don't need to do anything for this.

 

Best Regards

Sebastian

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