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My Compal label router restarts every 20 mins
Vishwas
Daten-Fan
Daten-Fan
Hello Community,
I am using Red Internet & Phone 50 Cable contract with 50Mbps download speed and 4 Mbps upload speed. For the last two weeks I am experiencing the problem of internet lag because of the restart of my Compal cable router everytime. (I have attached the screenshot of the speed test). There was also an appointment schedule for the technical inspection in the building from CableWay and have still found no solution.

I would appreciate if someone could help about this problem and suggest possible solution to it.

Best regards
Vishwas
1 Antwort 1
Claudia
Ex-Moderator:in
Ex-Moderator:in

Hello Vishwas,

 

please send me your customer number together with your full address and date of birth. Use the private message function for that and answer again in this thread afterwards, so I can check your access.

 

Kind regards,

Claudia

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