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Moving home
RicardoV
Daten-Fan
Daten-Fan

I am moving home next month. Currently I have cable service. Apparently I will only have DSL in the apartment. I want to verify if this true or because the house is a new built, doesn't have any service yet.

3 Antworten 3
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello RicardoV,

 

welcome to our community.

 

You can easily tell us about your move via our moving service. We will then check whether you can still be supplied by us via cable at your new address. If this is not possible and DSL is available instead, you can also switch to a DSL connection from us.

 

Just have a look at it and let us know if you have any questions afterwards?

 

Best reagrds

Nancy

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I do need help. I've called 3 times already to the 0800 number but none of the operators speak english. so I can'T explain what I need. According with the "moving home" procedure, I have to call because there's an offer for me. Doesn'T allow me to do it automatically. Please advise what to do

 

Thank you

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi Ricardo,

 

have you looked in the availability check to see what you will be offered at the new address?

 

Best regards

Lars

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