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Smart-Analyzer

Modem DSL Compal, internet led is blinking

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I received the modem last week but the internet led keeps blinking. Do I need to ask for a visit of a technician or do some online activation?

I also received a letter with the activation code and I already did the registration with 'Kabel Deutschland' option. 

Do I need to do anything else to have internet?

Thanks

 

@fwynyk I moved your thread from DSL to cable, because your are using a cable connection.

Moderator

Re: Modem DSL Compal, internet led is blinking

Hello fwynyk,

 

there's probably no signal at the socket. How exactly did you connect it and is television via this antenna socket possible?

 

Greeting Fred

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Smart-Analyzer

Re: Modem DSL Compal, internet led is blinking

My plan is just for internet, there's no TV.  I connected my modem using the adpater sent in the installation kit. The cable connections are ok. 

 

If there's no signal, what should I do? 

 

 

Thanks

Smart-Analyzer

Re: Modem DSL Compal, internet led is blinking

Ah, and unfortunately I don't have a TV to test the signal.

Moderator

Re: Modem DSL Compal, internet led is blinking

Hi fwynyk,

 

please send me your customerdata (customernumber, name and adress) via private message, i would like to check the connection.

 

Just give me a sign here when you send the customerdata.

 

Regards


Tobias

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