Mein VPN funktioniert nicht mit meinem Vodafone Kabel Router

[Robo84]

Hallo guten Tag. Ich habe vor kurzem begonnen, Hochgeschwindigkeits-Vodafone-Kabel-Internet mit dem Vodafone Station router zu verwenden. Mein VPN stellt jetzt keine Verbindung zum Internet her. Ich habe versucht, die Einstellungen am Router zu ändern und DNS zu aktivieren, aber es funktioniert immer noch nicht. Kann mir bitte jemand helfen? Danke 

[Claudia]

Hallo Robo84,

noch eine Frage, in welchem Bundesland lebst Du? Wenn Du möchtest, kannst Du auch auf Englisch schreiben.

Viele Grüße,

Claudia

[Robo84]

Hi Claudia

Thanks very much for getting in touch. I live in Berlin. I spoke again yesterday with the technical support at Vodafone Germany and they said that the problem is not to do with the ipv4 dual stack or ds lite, but rather a problem with the firm ware for the router. As far as i could understand (again my German is not great) the guy I spoke to said that the current firmware for the router doesn't support VPN's. However, when I contacted the UK Vodafone team, they said I should be able to allow the router to function with vpn's by changing the settings on the router... Its all a bit unclear at the moment but I really hope to get the problem solved as soon as possible. 

Thanks again

Rob

[Robo84]

Hello again Claudia

I wanted to ask if you knew that was really the case that the Vodafone CGA423DE Routers are not compatible with VPN'S. If this is the case then will need to get a new router as soon as possible as i require a VPN to work from home.

Many thanks

Rob

[Wallace]

Hi Robo84,

I'll be happy to see if there's anything I can do for you. Send me your customer data (name, address, customer number, birthday) in a private message and let me know here that you have submitted the data.

Regards

Wallace

[Robo84]

Hi Wallace

Thanks for getting in touch. I have sent you the data in a personal message.

Rob

[Wallace]

Hi,

There is already a ticket with our specialist department. The colleagues check whether a new firmware is being installed.

Regards

Wallace

[Robo84]

Hi Wallace

Thanks for letting me know

Kind regards

Rob