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Low upload speed [ENGLISH]

melnikaite
Daten-Fan
  • Berlin 10829
  • Red Internet & Phone 1000 Cable
  • HomeBox Fritz!Box 6591
  • Router is provided by Vodafone
  • Most of time upload speed is just 4 Mbit/s. Which is only 8% of tariff plan.It makes a lot of difficulties in my home office. Looks like too many people use the same cable, because once I manage to reach 34 Mbit/s. I've read a lot of similar stories on this forum. And solving issue took several monthes. So I'm claiming a discount 92% for this period. The router always shows cable speed connected↓ 1150 Mbit/s↑ 56,7 Mbit/s. Hovewer real speed is far from this numbers. Look at attached screenshot from speedtest.vodafone.de Screenshot 2021-04-10 16-32-47.png
  • LAN
  • Chrome
  • OS X, Windows, Android
  • Problem persists since April, especially on weekdays from early morning until late evening
  • Signals are attached Screenshot 2021-04-10 16-41-34.pngScreenshot 2021-04-10 16-40-59.pngScreenshot 2021-04-10 16-41-14 (1).png
  • Hotline don't speak English, so didn't help at all even by email. Personally I have tried to reboot, new expensive cable to connect router, for speedtests I used different devices connected directly to the router via LAN cable, ran internal router diagnostics, checked traffic stats, CPU and RAM in router
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2 Antworten 2
Jens
Moderator

Hello melnikaite,

 

thanks for your information. The upstream channels are not good.

I want to look at the connection. Let me now in a pm your personal data (complete name, date of birth, customernumber, full address, e-mail-address).

Answer here, that you send me this private message.

 

Regards

Jens

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Jens
Moderator

Hey melnikaite,

 

there is a load in the upload. I have recorded an order for you on this. The modulation with QAM8 is one effect of this.
You will also get a message at the end. Please be patient.

 

Regards
Jens

Zeigt, welche Beiträge Ihr cool findet – klickt auf „Gefällt mir“!


Alles Easy How To Hilfe !

Öffentliche Lösungen helfen allen – schreib uns daher bitte einen Beitrag statt einer unaufgeforderten PN.
Private Daten erfragen wir bei Bedarf.

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