Hi,
This is my last effort to resolve my problem since my contract has finally ended. I have a 1000mb cable plan in Berlin and usually delivers 70% of the promissed download speed and 10% of the upload speed promissed wath makes my worklife almost impossible.
I tryed talking to the community members to solve this but no results until now. Is was even offered for the period from January 2021 to December 2021 a 50% credit of the monthly fee to my customer account but that never happened.
It is so frustrating paying almost 80 euros per month for the best plan Vodafone has for cable and have such a poor quality service and costumer support.
Can someone help me?
Fred
