TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 15.11.2019 12:31
I have installed my kabelrouter and registered on vodafone.de. Solid green power light, fast blinking green @ light. Still I do not have intentet. Thanks.
am 15.11.2019 12:57
hey.. you can send us a video to pinpoint your problem
am 15.11.2019 16:31
am 15.11.2019 16:34
am 15.11.2019 16:46
apparently i cant send a video here:
Berichtige die markierte Felder und versuch es dann nochmal. Die Erweiterung des Dateianhangs der Datei problem 1.mp4 ist ungültig. Gültige Erweiterungen sind: jpg,gif,pdf
am 15.11.2019 17:03
Please load it To a filehoster of your choise and Send me the link in a privat Message
am 15.11.2019 18:37
Hello massih,
I think rather here the self-installation didn't work out. Should this be the case, a technician has to visit you.
Please send me a PM with your customer data (name, address, customer number and date of birth). Please contact me here again when you have sent me the data.
Best regards
Moni
am 15.11.2019 18:44
Hello,
Thank you for your response. I called 8005266625 and your colleague told me that there is no problem with the connection, only my account is not activiated by vodafone for which I have to wait. I was not aware that there is yet another activation process that takes such a long time.
Thank you very much.
Best,
am 15.11.2019 19:50
Hello massih,
sounds a little weird. The offer I'm going to take a look at stands. All I need is your PM. Maybe I can speed something up.
Best greetings
Moni