Internet speed decreased

[ZguRRo]

Dear Vodafone Team,

I have recently noticed the Internet speed decrease (I have DSL 50). It is going on for two weeks but today it reached the lowest point - approx 1mb. I could barely load Vodafone forum website. Could someone look into my problem as it is hard to get support in English over the phone?

Thanks in advance!

[Jens-K · Accepted solution]

Hi ZguRRo,

which tariff do you use?

Please do at least 3 Speedchecks and post the results here. Please do not post the ticket numbers, just the results.

http://www.speedcheck.vodafone.de

- Tests during different days and daytimes

- No WIFI, always connect your PC/laptop via cable

- No parallel downloads, Streams or IPTV

Regards,

Jens

[ZguRRo]

Hi Jens,

I have DSL-50.

I have tested the speed over the past week several times in the morning/evening and it seems that the problem is solved. The average download speed is 25 Mbps, and the average upload speed is 8 Mbps. I tested it using my wifi connection due the the fact that I do not have any devices supporting Ethernet.

Thanks for you support!

Best,

Anton.

[Jens-K]

Hi ZguRRo,

Thanks for the feedback.

I am glad that the connection now works as desired.

Since you have marked your contribution as solved, I close this thread.

Regards,

Jens