Willkommen in der Vodafone Community
I signed up and received router couple of weeks ago. I plugged it in and since then the red light is blinking continously!
I tried to connect with the technical services, but unfortunately its all in German and I can not get through and all the representatives provide me different options and none work.
I am able to connect to the router, but somehow the connection is not established and I guess something is wrong with the cable.
Any valid technical solution would be appreciated.
welcome to the Vodafone Community!
Has the connection been activated yet?
You will not be able to use it until it has been activated by a technician.
You find the exact date in our welcome letter. After the connection has been activated you can set up the modem using the Modem-Installatins-Code.
If the connection is active but you still can not use it, you can send me a PM.
I need your name, customer number and mobile phone number.
Zeigt, welche Beiträge Ihr cool findet – klickt auf „Gefällt mir“!
Öffentliche Lösungen helfen allen – schreibt uns daher bitte einen Beitrag statt einer unaufgeforderten PN.
Private Daten erfragen wir bei Bedarf.
as you have a Vodafone cable contract and not DSL, please send me the following details via PM:
- customer number
- full address
- date of birth of the contractual partner
- MAC address of the modem
Reply here in your thread after you sent the PM.