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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 04.12.2019 18:49
This is in regards to my Kabel internet. Which is connected to my PC via ethernet cable.
Starting last night my modem/router combo started turning on and off. It will connect to the internet for about 5 to 10 minutes then turn off and the modem restarts and it keeps doing this. I tried a reboot and that didnt work. I tried unplugging for 2 to 5 minutes and that didnt work. I even did a factory reset and that didnt solve the issue.
I noticed when I get into the box settings that I have A LOT of uncorrectables in a couple channels.
Please help. I seem to have internet issues every 2 to 3 months and they are always different issues.
am 05.12.2019 20:18
hey,
i would like to send you a technician, some modem frequencies do not fit. do you send me a phone number where you can be reached via private message?
Regards
Tobias
am 05.12.2019 23:00
PM sent Tobias
am 09.12.2019 15:53
Hi Rodalben,
the technician will call you to arrange an appointment
Please keep ud informed.
Kind regards
Marco
am 11.12.2019 21:29
the technician came out and just checked the house box in my celler. Im still havbing horrible internet. tonight im sitting at 1.87 down and 6.9 up. when can i expect this to be fixed?
am 13.12.2019 11:42
Hi Rodalben,
the signal is good now. Do you make the speedtests with WiFi?
Kind regards
Marco
am 13.12.2019 17:41
No, all my tests are hardline via ethernet cable. the only devices in my house using wifi are my handys.
am 16.12.2019 14:38
Hello Rodalben,
is the connection everytime so bad or only at the evening?
Regards
Moni
am 18.12.2019 21:48
My connection drops to about 1 to 4 MBps download and 20ish upload at around 1900
am 20.12.2019 12:07
Hi Rodalben,
and befor 19:00 you get full speed?
Kind regards
Marco