Internet is unstable

[gaaarfild]

Last month the internet connection is very unstable.

Ping in online games goes very high periodically.

Dropping connection, so I have to reboot the router.

How can this be fixed?

Thank you in advance.

EDIT: @gaaarfild moved to cable section

[Claudia]

Hello gaaarfild,

when did you register or rather when did you add the contract? It might take up to 48 hours until the contract details are available. Please come back to us again if it didn't change until Friday.

Kind regards,

Claudia

[gaaarfild]

Hello Claudia,

True. It appeared now. Thank you!

Kind regards,

Dinar.