Internet is down since yesterday 16.06.20

[Odenefoth]

My internet and phone are completely off since yesterday. I have restarted the router, hard reset it, and unplugged everything for 10 minutes. Still nothing. Please let me know if it is a problem of the area or it's just me. 80637 Munich.

Power is white

Wifi blinks white 

Wps off

Internet blinks red

Phone off

[Moni_GK]

Hello Odenefoth,

is it working again? If not, please send me a PN with your customer data (name, address, customer number and date of birth).

Please contact me here again when you have sent me the data.

Kind regards

Moni

[Odenefoth]

Just sent you a private message! @Moni_GK 

[Moni_GK]

Hello Odenefoth,

thanks for your PN. You sent me the cell number, though. I need your customer number, please.

Kind regards

Moni

[Odenefoth]

Sent! Thank you @Moni_GK 

[Odenefoth]

Perfect! Works! Thanks a lot, great job! @Moni_GK 

[Moni_GK · Accepted solution]

Hello, Odenefoth,

that sounds good. Then may I close here?

Best wishes

Moni