TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 28.09.2021 11:36
Hallo! 🙂
I am a new non-German-speaker Vodafone.de customer and today is the day on which my line should have been activated.
Still, once the router has been installed, the Internet LED keeps flashing Red and the connection doesn't work.
I tried to call the Customer Service but they don't speak another language than German.
Would you help me?
Thanks 🙂
Gelöst! Gehe zu Lösung.
am 28.09.2021 11:42
You'll need to call the Hotline and ask them to send you a technician.
And yes, support is solely given in the contractual language, which is German, so you'll need to get a translator or somebody to help you on your own expenses in case you are not fluent in German.
am 28.09.2021 11:42
You'll need to call the Hotline and ask them to send you a technician.
And yes, support is solely given in the contractual language, which is German, so you'll need to get a translator or somebody to help you on your own expenses in case you are not fluent in German.