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Internet LED keep flashing Red
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Stefano20
Daten-Fan

Hallo! Smiley (fröhlich)

 

I am a new non-German-speaker Vodafone.de customer and today is the day on which my line should have been activated. 

Still, once the router has been installed, the Internet LED keeps flashing Red and the connection doesn't work. 

 

I tried to call the Customer Service but they don't speak another language than German.

 

Would you help me?

 

Thanks Smiley (fröhlich)

 

 

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reneromann
SuperUser

You'll need to call the Hotline and ask them to send you a technician.

 

And yes, support is solely given in the contractual language, which is German, so you'll need to get a translator or somebody to help you on your own expenses in case you are not fluent in German.

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reneromann
SuperUser

You'll need to call the Hotline and ask them to send you a technician.

 

And yes, support is solely given in the contractual language, which is German, so you'll need to get a translator or somebody to help you on your own expenses in case you are not fluent in German.

Lösung in ursprünglichem Beitrag anzeigen

(1)
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