Hello Vodafone!!
I have been recently experiencing frequent internet (DSL) problem. More often the internet gets disconnected. I have 100mbps connection. I did multiple speed tests online and it came as following:
Download speed: varies between 55-80mbps
Upload speed: 3.5 - 5.5 mbps
Ping: 20ms
A ping test for google.co.de shows delayed ping time although no packet loss:
PING google.co.de (88.99.113.60): 56 data bytes
64 bytes from 88.99.113.60: icmp_seq=0 ttl=55 time=370.834 ms
64 bytes from 88.99.113.60: icmp_seq=1 ttl=55 time=377.588 ms
64 bytes from 88.99.113.60: icmp_seq=2 ttl=55 time=67.715 ms
64 bytes from 88.99.113.60: icmp_seq=3 ttl=55 time=27.172 ms
64 bytes from 88.99.113.60: icmp_seq=4 ttl=55 time=31.700 ms
64 bytes from 88.99.113.60: icmp_seq=5 ttl=55 time=195.023 ms
64 bytes from 88.99.113.60: icmp_seq=6 ttl=55 time=139.320 ms
64 bytes from 88.99.113.60: icmp_seq=7 ttl=55 time=111.939 ms
64 bytes from 88.99.113.60: icmp_seq=8 ttl=55 time=47.159 ms
64 bytes from 88.99.113.60: icmp_seq=9 ttl=55 time=56.314 ms
64 bytes from 88.99.113.60: icmp_seq=10 ttl=55 time=58.827 ms
64 bytes from 88.99.113.60: icmp_seq=11 ttl=55 time=91.155 ms
64 bytes from 88.99.113.60: icmp_seq=12 ttl=55 time=69.616 ms
64 bytes from 88.99.113.60: icmp_seq=13 ttl=55 time=96.204 ms
64 bytes from 88.99.113.60: icmp_seq=14 ttl=55 time=100.763 ms
64 bytes from 88.99.113.60: icmp_seq=15 ttl=55 time=47.710 ms
64 bytes from 88.99.113.60: icmp_seq=16 ttl=55 time=36.378 ms
64 bytes from 88.99.113.60: icmp_seq=17 ttl=55 time=44.829 ms
64 bytes from 88.99.113.60: icmp_seq=18 ttl=55 time=30.331 ms
64 bytes from 88.99.113.60: icmp_seq=19 ttl=55 time=29.511 ms
64 bytes from 88.99.113.60: icmp_seq=20 ttl=55 time=67.179 ms
64 bytes from 88.99.113.60: icmp_seq=21 ttl=55 time=85.104 ms
64 bytes from 88.99.113.60: icmp_seq=22 ttl=55 time=26.842 ms
64 bytes from 88.99.113.60: icmp_seq=23 ttl=55 time=23.743 ms
64 bytes from 88.99.113.60: icmp_seq=24 ttl=55 time=35.218 ms
64 bytes from 88.99.113.60: icmp_seq=25 ttl=55 time=29.581 ms
64 bytes from 88.99.113.60: icmp_seq=26 ttl=55 time=32.184 ms
64 bytes from 88.99.113.60: icmp_seq=27 ttl=55 time=30.395 ms
64 bytes from 88.99.113.60: icmp_seq=28 ttl=55 time=26.611 ms
64 bytes from 88.99.113.60: icmp_seq=29 ttl=55 time=30.667 ms
64 bytes from 88.99.113.60: icmp_seq=30 ttl=55 time=28.710 ms
64 bytes from 88.99.113.60: icmp_seq=31 ttl=55 time=29.529 ms
64 bytes from 88.99.113.60: icmp_seq=32 ttl=55 time=26.826 ms
64 bytes from 88.99.113.60: icmp_seq=33 ttl=55 time=26.665 ms
64 bytes from 88.99.113.60: icmp_seq=34 ttl=55 time=30.331 ms
64 bytes from 88.99.113.60: icmp_seq=35 ttl=55 time=48.937 ms
64 bytes from 88.99.113.60: icmp_seq=36 ttl=55 time=131.680 ms
64 bytes from 88.99.113.60: icmp_seq=37 ttl=55 time=94.594 ms
64 bytes from 88.99.113.60: icmp_seq=38 ttl=55 time=29.119 ms
64 bytes from 88.99.113.60: icmp_seq=39 ttl=55 time=28.192 ms
64 bytes from 88.99.113.60: icmp_seq=40 ttl=55 time=25.335 ms
64 bytes from 88.99.113.60: icmp_seq=41 ttl=55 time=27.839 ms
64 bytes from 88.99.113.60: icmp_seq=42 ttl=55 time=25.867 ms
64 bytes from 88.99.113.60: icmp_seq=43 ttl=55 time=30.014 ms
64 bytes from 88.99.113.60: icmp_seq=44 ttl=55 time=28.417 ms
64 bytes from 88.99.113.60: icmp_seq=45 ttl=55 time=26.512 ms
64 bytes from 88.99.113.60: icmp_seq=46 ttl=55 time=26.083 ms
64 bytes from 88.99.113.60: icmp_seq=47 ttl=55 time=27.590 ms
64 bytes from 88.99.113.60: icmp_seq=48 ttl=55 time=29.907 ms
64 bytes from 88.99.113.60: icmp_seq=49 ttl=55 time=26.953 ms
64 bytes from 88.99.113.60: icmp_seq=50 ttl=55 time=102.705 ms
64 bytes from 88.99.113.60: icmp_seq=51 ttl=55 time=68.852 ms
64 bytes from 88.99.113.60: icmp_seq=52 ttl=55 time=24.771 ms
64 bytes from 88.99.113.60: icmp_seq=53 ttl=55 time=26.691 ms
64 bytes from 88.99.113.60: icmp_seq=54 ttl=55 time=25.924 ms
64 bytes from 88.99.113.60: icmp_seq=55 ttl=55 time=34.233 ms
64 bytes from 88.99.113.60: icmp_seq=56 ttl=55 time=33.191 ms
64 bytes from 88.99.113.60: icmp_seq=57 ttl=55 time=28.948 ms
64 bytes from 88.99.113.60: icmp_seq=58 ttl=55 time=28.391 ms
64 bytes from 88.99.113.60: icmp_seq=59 ttl=55 time=29.143 ms
64 bytes from 88.99.113.60: icmp_seq=60 ttl=55 time=27.728 ms
64 bytes from 88.99.113.60: icmp_seq=61 ttl=55 time=27.892 ms
64 bytes from 88.99.113.60: icmp_seq=62 ttl=55 time=27.819 ms
64 bytes from 88.99.113.60: icmp_seq=63 ttl=55 time=28.603 ms
64 bytes from 88.99.113.60: icmp_seq=64 ttl=55 time=27.273 ms
64 bytes from 88.99.113.60: icmp_seq=65 ttl=55 time=130.628 ms
64 bytes from 88.99.113.60: icmp_seq=66 ttl=55 time=81.307 ms
64 bytes from 88.99.113.60: icmp_seq=67 ttl=55 time=25.135 ms
64 bytes from 88.99.113.60: icmp_seq=68 ttl=55 time=27.750 ms
64 bytes from 88.99.113.60: icmp_seq=69 ttl=55 time=27.463 ms
64 bytes from 88.99.113.60: icmp_seq=70 ttl=55 time=27.237 ms
64 bytes from 88.99.113.60: icmp_seq=71 ttl=55 time=28.839 ms
64 bytes from 88.99.113.60: icmp_seq=72 ttl=55 time=26.924 ms
64 bytes from 88.99.113.60: icmp_seq=73 ttl=55 time=33.342 ms
64 bytes from 88.99.113.60: icmp_seq=74 ttl=55 time=26.209 ms
64 bytes from 88.99.113.60: icmp_seq=75 ttl=55 time=28.683 ms
64 bytes from 88.99.113.60: icmp_seq=76 ttl=55 time=26.473 ms
64 bytes from 88.99.113.60: icmp_seq=77 ttl=55 time=24.524 ms
64 bytes from 88.99.113.60: icmp_seq=78 ttl=55 time=32.514 ms
64 bytes from 88.99.113.60: icmp_seq=79 ttl=55 time=25.961 ms
64 bytes from 88.99.113.60: icmp_seq=80 ttl=55 time=56.555 ms
Are these number reasonable for 100 mbps connection? I tried restarting the DSL box multiple times however there is no effect.
How do I ensure that Vodafone is giving me what it has promised for a 100 mbps connection? I have used 100mbps connection before in a different country and it does not feel like a 100mbps connection at all here in Vodafone, Germany.
Why is there so frequent disruption in the service? It's really annoying!
Regards,
Goutam
Edit: Moved from "Gewinnspiele" to "Störungsmeldungen Kabel"
