I have a problem with my new router.

[ninzalsj]

Hi,

I just got my new router today.

However, I cannot use wifi with it.

Internet connection with LAN cable is okay but, Wifi cannot be used... (I followed the instruction correctly...)

When I reset the router I can access to the wifi just few seconds...

Please solve this problem...

regards,

[zillekind]

do you have the wlan option in your contract?

[ninzalsj]

Actually, I cannot remember I added the wlan option or not.....

Do I need to add wlan option if I want to use LAN cable and wifi in same time?

regards,

[zillekind]

yes that is so.

[ninzalsj]

ah...okay.

Then, if I order that option today can I use wifi immediately?

[Wallace · Accepted solution]

Hi ninzalsj,

Since the system says you have already booked the WiFi option, I'm closing here.

Regards

Wallace