Störungsmeldungen Internet, TV & Telefon Kabel

[lcgee]

Hello. Sorry for only speaking English, but I also have this issue. We have just moved to Berlin and got the line in our apartment updated to 200/50 with the upload option, but the upload bandwidth seems to vary a lot between 8mb and 30mb, but all twitch streams have at least 40% dropped frames.

Here is our performance to twitch servers.

[lcgee]

@reneromann I saw your post about modulation on page 1 and have a question for you.

We have the vodafone station which doesn't say the signal rate, but it is showing all 4 of our upload channels are using QPSK modulation with a signal strength of 45.5 to 47.5dBmV. Would this explain our upload speed issues? The modulation is too poor for 50mb upload?

[ameisenmann]

@lcgee  I do not want to be a killjoy here but could you please open a new thread for your problem? This way the mods are able to help you best and maybe Vodafone will realize that they have some serious issues with their network since many people report similar problems with upload stability while live streaming.

[reneromann]

@lcgeeIf you really have 4 times QPSK as upstream modulation, there is a serious problem with your upstream that could explain your low throughput.

But as @ameisenmann already said, it's better if you'd open a new thread - I think it would be ok to cross-link to this thread, but this makes it much easier to track the issues for the mods.

[lcgee]

Thank you for your replies! We definitely do have 4 x QPSK upload, so i will create a new thread and see what the mods say. As we're not the account owner, i'm not sure if we will need to get the owner to confirm anything, but we can ask him to contact vodafone too.

Thank you again for your help. It's been a steep learning curve understanding how German cable works since we moved here last week!

Have a good Sunday

Liam

[ameisenmann]

Heute immer noch unverändert die üblichen Frame Drops. Ich habe 2 Screenshots von den Schwankungen im Upload angehängt. Nach 3 Besuchen von Technikern sollte bei uns im Haus ja nun alles in Ordnung sein.

Könnte ihr bitte weiter versuchen, die Rückwegstörer einzugrenzen und zu entstören? Danke schonmal!

[Moni_GK]

Hallo ameisenmann,

die Kollegen sind bereits daran, den Rückwegstörer zu finden.

Liebe Grüße

Moni

[ameisenmann]

Danke @Moni_GK  , das klingt jedenfalls hoffnungsvoll

Bekomme ich eine Benachrichtigung? Soll ich hier irgendwann nochmal nachfragen?

[Wallace]

Hi ameisenmann,

sobald die Leitung wieder sauber ist, wirst Du per SMS darüber informiert.

VG Wallace

[ameisenmann]

Hallo, ich wollte mal fragen, ob es neue Erkenntnisse gibt. Wird überhaupt noch gesucht?!

Der Upload ist nach wie vor zu jeder Zeit mega instabil. Hier noch ein paar Schreenshots von Tests der letzten Tage: