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Every evening the Internet connection is very slow

Hello,

 

Since a long time my Internet connection is getting very slow. In the past I had a tarif 50 mb/s, then I upgraded to 100, and now to 200. But I never have it! For what I am paying my money? And if vodafone cannot provide this speed, why such tarifs are offered?

In the morning and during the day time the internet speed can be around 100-120 mb/s, but in the evening (after 18:00) it is getting down to 2-3 mb/s! Could you check this problem?

 

Kind regards,

Sergey

Moderator

Re: Every evening the Internet connection is very slow

Hello, srvoin,

 

we like to look for the cause of the limitations. I need your customer number and address by private message.

 

Greeting Fred

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Moderator

Betreff: Every evening the Internet connection is very slow

Hi Sergey,

 

the workload is very high in your region. We will enlarge the connection within the next week. We will send a message to your mobile when it will work.

 

Kind regards

Marco

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