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(English) WLAN working but cannot connect to internet
SMP068
Daten-Fan
Daten-Fan

Hi, I've tried restarting my router and resetting to factory settings, but for some reason my internet won't connect to any of my devices. 

 

I see that the WLAN is working but the "@" sign on my router keeps blinking and won't let me connect to the internet. It's been over 2 days already, please help! 

4 Antworten 4
Manu
Ex-Moderator:in
Ex-Moderator:in

Hi SMP068,

 

has it worked before or has the connection never worked?

 

Best Regards, Manu

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Hi the connection has worked before, but now the "@" sign keep blinking and I can't connect to the internet. It's been going on for 3 days now.

Manu
Ex-Moderator:in
Ex-Moderator:in

Hi SMP068,

 

so please send me your name, address, date of birth and customer number in a private message. I will have a look.

 

Please sign in here again, when the PM is sent.

 

Best Regards, Manu

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Wallace
Ex-Moderator:in
Ex-Moderator:in

Hi SMP068,

 

there were already technicians on site, but unfortunately they did not get to the house system. Can you please ask your property manager for access to the house system?

 

Regards

Wallace

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