TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 28.11.2020 21:08
For a couple of weeks now, in the evening the internet is very slow, even during the day people are telling me that my internet is breaking
My PLZ is 14057 can someone help me, please help me.
Please notice the attached image this are very good results sometimes I can't get 1mbit/s
am 03.12.2020 11:09
Hi Amig0,
I like to look at the line. Send me your customer data (name, address, customer number, birthday) in a private message and then let me know here that you have transmitted the data.
Regards
Wallace
07.12.2020 18:30 - bearbeitet 07.12.2020 18:32
I sent you the PM
Regards
am 14.12.2020 14:08
Hi Amig0,
the address does not fit to the one in ouir system. Did you move?
Kind regards
Marco
am 21.12.2020 15:55
Hello Amig0,
the address is now correct in our database.
I would like to send you a technician, because there is only one upstream active on your port. On the other hand some signal values do not fit anymore.
Please send me a short PN with a current mobile number, the info if you can access the house amplifier and if there are signs of Covid-19.
After that please leave a short info here again.
Best regards, Martin
am 16.01.2021 20:44
Hey Martin, I left you a message
Best Regards
am 19.01.2021 14:49
Hello Amig0,
I have created an order for the technician. The technician will contact you on your mobile phone about the appointment.
Please do not make the appointment until your quarantine is over.
He will then need access to the house system.
Feel free to contact me here again after the technician has arrived.
kind regards,
Jana