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[English] - Very slow internet during the evenings
Amig0
Smart-Analyzer
Smart-Analyzer

For a couple of weeks now, in the evening the internet is very slow, even during the day people are telling me that my internet is breaking

My PLZ is 14057 can someone help me, please help me.

 

Please notice the attached image this are very good results sometimes I can't get 1mbit/s

6 Antworten 6
Wallace
Ex-Moderator:in
Ex-Moderator:in

Hi Amig0,

 

I like to look at the line. Send me your customer data (name, address, customer number, birthday) in a private message and then let me know here that you have transmitted the data.

 

Regards

Wallace

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I sent you the PM

Regards

pRo-Marco
Ex-Moderator:in
Ex-Moderator:in

Hi Amig0,

 

the address does not fit to the one in ouir system. Did you move?

 

Kind regards

Marco

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Hello Amig0,

the address is now correct in our database.

I would like to send you a technician, because there is only one upstream active on your port. On the other hand some signal values do not fit anymore.

 

Please send me a short PN  with a current mobile number, the info if you can access the house amplifier and if there are signs of Covid-19.

 

After that please leave a short info here again.

 

Best regards, Martin

 

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Hey Martin, I left you a message

Best Regards

 

Jana478
Administrator:in
Administrator:in

Hello Amig0,

 

I have created an order for the technician. The technician will contact you on your mobile phone about the appointment.

Please do not make the appointment until your quarantine is over.

He will then need access to the house system.

Feel free to contact me here again after the technician has arrived.

 

kind regards,

Jana

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 Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!