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Easybox 804 unable to connect (English)
Jdrh25
Forum-Checker
Forum-Checker
Sorry for the English. Having worked without any (major) problems for the last year, my easybox 804 now is unable to connect to the internet. I have had a slow flashing green light for 2 days now. Have tried resetting etc. But this has not worked, nor does using LAN connection. On my devices when I now try to connect it joins the network, but tell me to activate the easybox, when I try to do so I get the message that there is no internet connection. Please help, have tried the help lines but I have not got the help needed.
1 Antwort 1
Jens-K
Ex-Moderator:in
Ex-Moderator:in

Hi Jdrh25,

 

welcome to the Vodafone Community!

 

Here you can check if your line is affected by a known outage.

 

If the issues still remain, send me a private message (click on my avatar -> Diesem Benutzer eine private Nachricht senden)

 

I need your name, your customer number and a mobile phone number so me or the technicians can reach you by call or SMS.

 

Regards,

Jens

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