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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

Down und Uploadprobleme!
Karnwulf
Highspeed-Klicker
Highspeed-Klicker

 

  • Welchen Vertrag hast Du? Cable Max 1000
  • Welches Modem/ Router nutzt Du? Fritz Box 6591 Cable
  • Nutzt Du ein Leih-Gerät von uns oder hast Du ein eigenes Gerät? Leihgerät
  • Welcher Fehler tritt auf? Download zu langsam ( war vorher volle Leistung und Upload das selbe.
  • Wie ist Dein Endgerät mit dem Modem verbunden? LAN
  • Welchen Browser verwendest Du normalerweise? Firefox
  • Welches Betriebssystem hast Du auf Deinem Rechner? Windows 10 64 -Bit
  • Beginn und Zeitraum der Störung : 21.03.2020 um 12.35Uhr

Leider habe ich wieder Probleme mit dem Internet und bitte diese zu beheben. Kann bei twitch so nicht Streamen, da ich ständig instabilen Upload habe, Packetverlust usw.....

Screenshot_2020-03-21 Speedtest by Ookla - The Global Broadband Speed Test.pngScreenshot_2020-03-21 FRITZ Box 6591 Cable.pngScreenshot_2020-03-21 FRITZ Box 6591 Cable(1).png

 

Mit freundlichen Grüßen

 

 

 

85 Antworten 85

Damit ihr mich nicht vergesst! Wie schauts eigentlich mal mit Gutschrift aus? Seit Monaten nur Theater mit euch und kann euren Upload nicht nutzen!

 

Screenshot_2020-06-20 Results Speedtest by Ookla.png

 

IP_ADDRESS,TEST_DATE,TIME_ZONE,DOWNLOAD_MEGABITS,UPLOAD_MEGABITS,LATENCY_MS,SERVER_NAME,DISTANCE_MILES,CONNECTION_MODE
"95.90.241.223","4/18/2020 9:40 PM","GMT","333.19","46.65","35","Berlin","0","multi"
"95.90.241.223","4/18/2020 9:42 PM","GMT","571.24","52.39","34","Berlin","0","multi"
"95.90.241.223","4/19/2020 9:40 AM","GMT","553.11","52.23","32","Berlin","0","multi"
"95.90.241.248","4/24/2020 5:58 PM","GMT","628.83","52.21","33","Berlin","0","multi"
"95.90.241.248","5/5/2020 1:26 PM","GMT","46.93","10.41","29","Berlin","0","multi"
"95.90.241.248","5/5/2020 1:33 PM","GMT","463.44","8.25","29","Berlin","0","multi"
"95.90.241.248","5/5/2020 1:34 PM","GMT","252.79","11.34","32","Berlin","0","multi"
"95.90.241.248","5/5/2020 1:36 PM","GMT","547.01","15.45","28","Berlin","0","multi"
"95.90.241.248","5/5/2020 3:22 PM","GMT","288.51","11.17","34","Berlin","0","multi"
"95.90.241.248","5/5/2020 8:53 PM","GMT","382.04","17.07","25","Berlin","0","multi"
"95.90.241.248","5/5/2020 9:57 PM","GMT","406.20","14.23","25","Berlin","0","multi"
"95.90.241.248","5/6/2020 6:18 AM","GMT","631.15","23.78","29","Berlin","0","multi"
"95.90.241.248","5/6/2020 6:21 AM","GMT","214.58","11.02","30","Berlin","0","multi"
"95.90.241.248","5/6/2020 6:22 AM","GMT","99.10","13.89","27","Berlin","0","multi"
"95.90.241.248","5/6/2020 6:44 AM","GMT","551.95","22.27","28","Berlin","0","multi"
"95.90.241.248","5/6/2020 6:09 PM","GMT","370.06","12.46","27","Berlin","0","multi"
"95.90.241.248","5/6/2020 6:30 PM","GMT","440.03","15.18","30","Berlin","0","multi"
"95.90.241.248","5/6/2020 6:34 PM","GMT","453.81","14.52","30","Berlin","0","multi"
"95.90.241.248","5/6/2020 9:49 PM","GMT","245.46","2.65","27","Berlin","0","multi"
"95.90.241.248","5/7/2020 9:30 AM","GMT","482.54","8.60","29","Berlin","0","multi"
"95.90.241.248","5/7/2020 5:29 PM","GMT","383.62","5.17","30","Berlin","0","multi"
"95.90.241.248","5/7/2020 6:25 PM","GMT","533.10","24.96","30","Berlin","0","multi"
"95.90.241.248","5/8/2020 1:46 PM","GMT","233.67","19.94","27","Berlin","0","multi"
"95.90.241.248","5/8/2020 7:07 PM","GMT","262.48","7.00","29","Berlin","0","multi"
"95.90.241.248","5/9/2020 10:23 AM","GMT","316.04","8.08","28","Berlin","0","multi"
"95.90.241.248","5/9/2020 10:24 AM","GMT","198.11","8.77","32","Berlin","0","multi"
"95.90.241.248","5/9/2020 10:29 AM","GMT","701.15","31.63","31","Berlin","0","multi"
"95.90.241.248","5/9/2020 7:54 PM","GMT","375.24","9.67","29","Berlin","0","multi"
"95.90.241.248","5/9/2020 8:05 PM","GMT","59.52","5.96","24","Frankfurt","250","multi"
"95.90.241.248","5/9/2020 8:06 PM","GMT","529.06","8.86","28","Berlin","0","multi"
"95.90.241.248","5/9/2020 8:16 PM","GMT","473.19","14.18","29","Berlin","0","multi"
"95.90.241.248","5/9/2020 9:50 PM","GMT","124.27","5.39","25","Berlin","0","multi"
"95.90.241.248","5/9/2020 9:51 PM","GMT","404.49","10.34","29","Berlin","0","multi"
"95.90.241.248","5/11/2020 3:05 PM","GMT","630.06","24.94","29","Berlin","0","multi"
"95.90.241.248","5/12/2020 2:21 PM","GMT","211.69","4.93","27","Berlin","0","multi"
"95.90.241.248","5/12/2020 2:21 PM","GMT","160.03","4.82","27","Berlin","0","multi"
"95.90.241.248","5/13/2020 4:42 AM","GMT","440.98","5.03","28","Berlin","0","multi"
"95.90.241.248","5/13/2020 7:11 PM","GMT","504.21","20.55","24","Berlin","0","multi"
"95.90.241.248","5/14/2020 6:32 PM","GMT","218.15","7.15","28","Berlin","0","multi"
"95.90.241.248","5/14/2020 6:35 PM","GMT","530.26","12.57","26","Berlin","0","multi"
"95.90.241.248","5/15/2020 2:28 PM","GMT","147.88","11.40","19","Frankfurt","250","multi"
"95.90.241.248","5/15/2020 2:29 PM","GMT","226.13","11.02","27","Berlin","0","multi"
"95.90.241.248","5/15/2020 2:30 PM","GMT","297.58","8.33","24","Berlin","0","multi"
"95.90.241.248","5/28/2020 10:04 AM","GMT","492.42","14.10","32","Berlin","0","multi"
"95.90.241.248","5/28/2020 10:05 AM","GMT","574.58","13.51","29","Berlin","0","multi"
"95.90.241.248","5/28/2020 10:15 AM","GMT","867.43","16.38","23","Berlin","0","multi"
"95.90.241.248","5/28/2020 1:04 PM","GMT","725.59","14.63","24","Berlin","0","multi"
"95.90.241.248","5/29/2020 5:28 AM","GMT","663.50","38.73","18","Frankfurt","250","multi"
"95.90.241.248","5/29/2020 5:30 AM","GMT","816.07","9.10","26","Berlin","0","multi"
"95.90.241.248","5/29/2020 1:44 PM","GMT","829.82","10.92","26","Berlin","0","multi"
"95.90.241.248","6/2/2020 5:52 AM","GMT","852.01","34.35","23","Berlin","0","multi"
"95.90.241.248","6/2/2020 5:53 AM","GMT","969.90","34.75","21","Berlin","0","multi"
"95.90.241.248","6/2/2020 9:12 AM","GMT","908.88","11.64","25","Berlin","0","multi"
"95.90.241.248","6/4/2020 6:16 PM","GMT","925.73","47.11","28","Berlin","0","multi"
"95.90.241.248","6/4/2020 9:07 PM","GMT","876.53","18.52","26","Berlin","0","multi"
"95.90.241.248","6/4/2020 9:09 PM","GMT","880.29","15.84","25","Berlin","0","multi"
"95.90.241.248","6/5/2020 6:47 AM","GMT","891.70","42.95","24","Berlin","0","multi"
"95.90.241.248","6/8/2020 10:15 AM","GMT","922.54","52.64","25","Berlin","0","multi"
"95.90.241.248","6/8/2020 10:26 AM","GMT","927.38","52.63","25","Berlin","0","multi"
"95.90.241.248","6/8/2020 12:38 PM","GMT","891.74","49.64","23","Berlin","0","multi"
"95.90.241.248","6/8/2020 6:04 PM","GMT","884.93","32.00","26","Berlin","0","multi"
"95.90.241.248","6/8/2020 6:05 PM","GMT","886.14","33.22","26","Berlin","0","multi"
"95.90.241.248","6/8/2020 9:16 PM","GMT","882.30","25.49","26","Berlin","0","multi"
"95.90.241.248","6/9/2020 6:27 AM","GMT","933.18","52.64","24","Berlin","0","multi"
"95.90.241.248","6/9/2020 6:48 AM","GMT","927.35","48.34","25","Berlin","0","multi"
"95.90.241.248","6/9/2020 7:43 PM","GMT","922.94","31.17","25","Berlin","0","multi"
"95.90.241.248","6/9/2020 7:44 PM","GMT","949.28","37.85","25","Berlin","0","multi"
"95.90.241.248","6/11/2020 9:00 AM","GMT","949.93","31.84","26","Berlin","0","multi"
"95.90.241.248","6/11/2020 6:20 PM","GMT","940.82","40.40","23","Berlin","0","multi"
"95.90.241.248","6/11/2020 6:22 PM","GMT","712.23","11.06","21","Berlin","0","multi"
"95.90.241.248","6/11/2020 6:22 PM","GMT","809.53","9.62","25","Berlin","0","multi"
"95.90.241.248","6/11/2020 6:24 PM","GMT","711.12","8.84","24","Berlin","0","multi"
"95.90.241.248","6/12/2020 9:37 PM","GMT","890.18","25.78","24","Berlin","0","multi"
"95.90.241.248","6/14/2020 8:08 PM","GMT","332.42","12.70","24","Berlin","0","multi"
"95.90.241.248","6/15/2020 6:14 PM","GMT","628.04","33.24","24","Berlin","0","multi"
"95.90.241.248","6/17/2020 7:27 PM","GMT","681.71","26.95","18","Frankfurt","250","multi"
"95.90.241.248","6/17/2020 7:28 PM","GMT","643.85","25.97","23","Berlin","0","multi"
"95.90.241.248","6/18/2020 6:56 AM","GMT","714.22","18.61","24","Berlin","0","multi"
"95.90.241.248","6/18/2020 5:47 PM","GMT","891.05","16.08","26","Berlin","0","multi"
"95.90.241.248","6/20/2020 7:12 PM","GMT","593.44","39.85","25","Berlin","0","multi"
"95.90.241.248","6/20/2020 7:13 PM","GMT","929.92","37.37","26","Berlin","0","multi"
"95.90.241.248","6/20/2020 9:29 PM","GMT","579.62","8.49","27","Berlin","0","multi"

Was zur Hölle ist denn los bei euch?!

Screenshot_2020-06-21 Speedtest by Ookla - The Global Broadband Speed Test.png

Das ist doch echt nicht normal. Gerade gemessen!!!

Screenshot_2020-06-21 Speedtest Plus teste Download, Upload Ping.png

Ich dreh echt bald durch!

Martin59
Moderator:in
Moderator:in

Hi Karnwulf,

 

die Gutschrift stelle ich gerne ein.

 

Die Auskundung des Rückweges läuft weiterhin, derzeit wurde ein weiteres Störsignal erfasst.


Diesbezüglich laufen derzeit Planungen, die komplette Technik des betroffenen Objektes zu erneuern.

 

Ein Abschlusstermin ist leider weiterhin nicht bekannt.

 

Viele Grüße, Martin

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Hallo @Martin59 ,

 

wie schaut es denn jetzt aus? Das ist so für mich wirklich nicht hinnehmbar. Bei Twitch streamen geht noch immer nicht und das finde ich wirklich nicht ok von euch. Ihr sagt immer das ihr nen Störsignal findet oder was weiss ich aber passieren tut nichts. Wie lange soll ich denn noch warten?! 1 Jahr oder vielleicht 2 Jahre?! Oder passiert garnichts?! 

Martin59
Moderator:in
Moderator:in

Hi Karnwulf,

 

was soll ich Dir jetzt schreiben? Der Stand ist weiterhin unverändert. Die Planungen zur Umrüstung des betreffenden Objektes laufen, ein Abschlusstermin ist derzeit weiterhin nicht bekannt.

 

Ich kann nachvollziehen das es nervig für Dich ist, ich kann und möchte allerdings kein Abschlusstermin aus der Luft greifen.

 

Viele Grüße, Martin

 

 

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Wie lange dauert sowas? Kann man da nicht einen Auftrag an eine Externe Firma geben und ab gehts?! Es seit ja nicht ihr sondern wahrscheinlich die Firma, die auch die Techniker schickt. Ja es ist in der Tat nervig vorallem wenn man halt das Gefühl hat, das sich nichts ändert / ändern wird....

Martin59
Moderator:in
Moderator:in

Hi Karnwulf,

 

hier müssen die Leitungen und die Technik ausgekundet werden, da wir die betreffende Anlage von einem anderen Anbieter abgekauft haben.

 

Dann heißt es noch die Arbeiten planen, Angebote einholen, Zugänge schaffen und ggf. mit dem dortigen Vermieter einen Termin zum Neubau der Anlage abmachen.

 

Die Arbeiten selber sind meist recht schnell durchgeführt, der Administrative Aufwand ist das aufwendigste.

 

Dies nur, damit Du weißt was alles damit verbunden ist und warum wir keinen genauen Termin nennen können.

 

Viele Grüße, Martin

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Hey Leute,

ich war jetzt 2 Tage nicht da gewesen. Heute heimgekommen und dann das hier.....

Screenshot_2020-07-05 Speedtest by Ookla - The Global Broadband Speed Test.png

 

Es reicht jetzt wirklich! Das kann einfach nicht wahr sein. Seiten brauchen ewig, bis sie sich geöffnet haben. Komme mir vor, als hätte ich nen Modem von damals angeschlossen!

Ergänzend möchte ich hinzufügen, das ich heute mit meinem LTE von O2 ( Smartphone ) schneller im Netz unterwegs bin als mit eurer GigabitLeitung! Bekommt das jetzt ganz schnell in den Griff .....