abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du 
Aktuelle Eilmeldungen

TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

DSL relocation.
masyatsap
Smart-Analyzer
Smart-Analyzer

Hi, I have moved from the first to the second floor in the same building and I ordered a DSL move.
I chose the disconnecting date 19.10, and the connecting date 29.10.
However, on the portal "MeinVodafon", the date of disconnecting is shown27.10, but at this time I will no longer have access to this apartment.

Also, I don't understand why the technician needs to come twice if the disconnecting and connecting takes less than five minutes and will take place in the same buildingScreenshot 2020-10-17 at 21.29.06.pngScreenshot 2020-10-17 at 21.29.10.png

4 Antworten 4
Seb4sti4n
Ex-Moderator:in
Ex-Moderator:in

Hello @masyatsap,

 

the technician appears only for connection.

 

I see, that you write to Andre via private message to clarifying questions about the movement.

 

Unfortunately we cannot give an earlier date for connection. It is already the next possible date. Smiley (gleichgültig)

 

Best Regards

Sebastian

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Thank you for your answer.
Maybe you know, can I get extra GB for my phone?

Su
Ex-Moderator:in
Ex-Moderator:in

Hi masyatsap,

 

I saw everything went fine by PM.

 

Hoping you´re glad - so your thread can be closed?

 

All the best

Su

Bewertet hilfreiche Beiträge mit Likes!
masyatsap
Smart-Analyzer
Smart-Analyzer

Yes
Thank you for your help