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DSL drops multiple times and highly unstable connection.
Saurabh19
Daten-Fan

Hello,

I am writing this to report an issue with the DSL connection for my Internet. There are days when the DSL connection is unstable and the Internet is lost and regained in a few minutes and again lost in a few minutes. This process repeats 5-10 times continuously several times a day in batches. I work from home and usually find myself explaining to my teammates the wonders of my Vodafone connection. I contacted customer service and they had no positive response or a solution to the problem. I tried restarting the modem, reattaching the DSL cables (in the center slot) but to no avail. The problem on your end as it cannot either find a DSL connection or trying to connect to a DSL connection (blinking of DSL LED on the router). Please take a look into this matter.

  • contract:  Festnetz-Flat
  • modem:   FRITZ! Box 7590 Cable 
  • error:
    Explained in detail above.
  • How is your terminal connected to the modem:  WLAN. 
  • where do you live Berlin 13353
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1 Antwort 1
BerndD
Moderator

Hey Saurabh19,

 

I'm sorry that your DSL connection is not working properly. I can well understand how annoying that is.

 

Please send me your customer number by PM, so that we can check this in detail.

 

An answer will come as soon as possible.

 

Kind regards

Bernd



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