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DSL Internet disconnection frequently
Dixit
Daten-Fan
Daten-Fan

Hi,

 

I have a Vodafone DSL Internet which is getting disconnected every few minutes from past 45 days. Called the helpline and the request. However, I could see the issue still persists and called again to and call what reopened. (Call no TA0000011413904).

 

I stay in Viernheim, 68519 and I got easybox 504 earlier from VOdafone in July 2016.

 

Below is the WAN disonnetted data from the easybox

 

Is there any way to get this problem resolved and get to uninturrepted internet?

 

Appreciate your support.

 

Thanks & Regards

Gajjanana Dixit 

 

Date Time Category Severity Log details              
25.03.2017 9:22:51 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 9:26:58 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.5.142.254
25.03.2017 9:29:27 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 9:31:41 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 94.218.15.183
25.03.2017 9:36:39 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 9:38:52 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 94.218.15.83
25.03.2017 9:43:57 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 9:48:22 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.8.17.23  
25.03.2017 10:42:42 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 10:46:45 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 84.56.94.195
25.03.2017 10:48:02 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 10:50:25 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 94.217.217.76
25.03.2017 11:00:05 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 11:02:14 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.24.23  
25.03.2017 11:12:09 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 11:15:47 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.73.121.56
25.03.2017 11:33:35 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 11:35:49 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.16.132
25.03.2017 11:54:20 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 11:58:24 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.10.124.124
25.03.2017 12:20:59 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 12:23:09 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 92.211.108.166
25.03.2017 12:51:14 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 12:55:13 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.25.104
25.03.2017 12:58:42 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 13:02:13 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 188.99.239.244
25.03.2017 13:03:50 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 13:06:01 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.5.136.104
25.03.2017 13:16:44 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 13:20:51 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 188.99.233.167
25.03.2017 13:51:08 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 13:55:32 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 92.211.193.5
25.03.2017 13:57:51 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 14:01:58 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.25.19  
25.03.2017 14:50:01 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 14:54:12 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.10.74.63
25.03.2017 15:25:14 WAN information WAN disconnected, WAN type: WAN PTM over DSL, service type: data    
25.03.2017 15:28:56 WAN information WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 188.99.232.100
1 Antwort 1
Jens-K
Ex-Moderator:in
Ex-Moderator:in

Hi Dixit,

 

regarding to your description it will be necessary that a Telekom technician checks the line.

 

In this case our community can not give you much advice.

 

Please wait for my colleagues to ask you for an appointment with the technicians. Thanks.

 

Regards,

Jens (Moderator)

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