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DSL Connection
SD1 Youngster

Hello there,


I have been using DSL connection with Vodafone, for the past few weeks I am experiencing very slow connection.

Since i don't speak Deutsch, there is no opportunity to explain the issue to customer care. Can someone help me with this?


Thank you

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1 Antwort 1

Hi SD1,


i'm sorry for the issue.


Did you reboot the router? Can you please do 3 speed checks via at different times? At least 6 hours between measurements would be great. Note the IDs please.


After the measurements send me a private message with the following informations, please.


->Customer oder landline number

-> Your (german) mobile number

-> 3 Speedcheck IDs


I'll check your landline and will be back to you asap.


Best regards,


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