TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 19.10.2019 15:21
The technician has come to my flat on Monday 07/10.
Since then, I am not able to use the wifi and have the following problems:
Internet spy is red most of the time
When I link multiple devices the connection breaks
Does not connect automatically from mobile
The phone loses the connection
Sometimes triggers a browser window from mobile
Download speed goes up and down
Sometimes the phones light is red
Is it possible to talk to someone in English?
I have called the customer service many times and when I am able to speak to someone, they can not speak.
Since I am starting to pay for the service I can not use the internet.
Can someone help me?
am 21.10.2019 13:17
Hello livmkk,
welcome to the Vodafone community.
That really sounds not good. Did you already try a factory reset an re-configure the router with your MIC?
If the problem continues, please send me a pm with your customer number and customer password.
BR,
Dany